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Shipping Policy
We ship year-round to addresses in the Continental United States.
We cannot ship to P.O. boxes or military addresses. We ship all
of our candies with careful consideration of the weather conditions
in the shipping area we are sending these items to.
UPS Ground, 2 or 3 Day Shipping
All orders received by noon EST will be shipped within 1 business
day - Monday to Wednesday. This policy will ensure that
your candy will not sit in a UPS hub over the weekend. If you place
an order after this day, it will be shipped out the following Monday.
Overnight Shipping
If you choose overnight deliver (Overnight delivery order cutoff
for orders is noon EST Monday - Thursday) we will process your order
asap and most generally ships the same day you order it.
Out of Stock Items
We try to keep an ample supply of all of our candies but at busy
times we may run out of certain items. If for some reason we cannot
fulfill your order, we will contact you to arrange a substitution
or a refund.
Shipping Chocolates - April - September
Chocolates melt at 74 degrees. Due to warm temperatures,
all candies will be shipped with two day shipping and must include
a cold pack to ensure items are received in delicious condition.
There is an additional $5.00 charge for the cold pack and it will
be placed on all orders April - September.
Shipping Chocolates - October - March
If in doubt of the weather where you are shipping your item...buy
the cold pack with your order. You can drop it into your cart from
any page on our website. It's located in the lower left section
of each page. Just click it to add it to your cart. Quickly
check the weather. Enter your delivery zip code into this
website to see what their weather forecast is. weatherchannel.com
Melted Chocolates
We are not responsible for melted chocolates that do not have a
cold pack in their packaging. We leave this option up to you during
the months from October, November, December, January, and February.
Have Questions
Please call us if you have questions about our shipping
policy or if you have a special request. Phone 765-962-4989
Toll Free 888-827-1731
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